<p><span style="color: black;">Max is a brand-new streaming service in Southeast Asia, Taiwan and Hong Kong, raising the bar for quality entertainment. Offering a collection of blockbuster movies, groundbreaking series, iconic hits, best-in-class real-life stories from food, home, lifestyle and documentary, as well as family favourites. Dive into beloved brands like HBO, Harry Potter, the DC Universe, Cartoon Network, Warner Bros., Discovery and beyond. Max delivers exclusive stories and elevates the streaming experience.</span></p>

<p><strong>What is Max?</strong></p>

<p>Just sit back, we’ll send you a link to activate your Max subscription via email and SMS. Simply tap on the link and follow the steps on screen to finish setting up. After that, you’ll need to create an account on the Max app to watch.</p><p>&nbsp;</p><p>Do note your order may take up to 1 day to be processed, the activation email and SMS will be sent after your order’s been processed.&nbsp;</p>

<p><strong>I’ve signed up for Max. How do I activate my account? </strong></p>

<p><span style="color: black;">Max will be available on phones, tablets, computers, TVs, streaming players and the all-new Singtel TV box. Compatible devices and operating systems subject to change</span></p>

<p><strong style="color: black;">Which devices work with Max?</strong></p>

<p>Yes! You can stream Max when you travel to a country or region where Max is available. But the selection of shows and movies available to stream may be different, depending on where you're traveling to. For more info, go to <a href="https://help.max.com/available" rel="noopener noreferrer" target="_blank">Max Help Center</a>.</p>

<p><strong>Can I stream Max outside of Singapore?</strong></p>

<p><span style="color: black;">Yes! Your HBO GO subscription will become a Max subscription, from 19 Nov ‘24. Since you’ve already activated your HBO GO account, simply download the Max app and sign in with your HBO GO account details to start streaming.</span></p>

<p><strong style="color: black;">I’m enjoying HBO GO through my subscription on CAST.SG, do I get Max?</strong></p>

<p>Can’t wait to stream on Max? We’ve got you! Look out for a new activation link for Max via email and SMS from us, by 28 Nov ‘24. Simply tap the link and follow the steps on screen to finish the activation process. Then, create a new Max account to start streaming!</p>

<p><strong>I’m subscribed to HBO GO but haven’t activated my account; can I stream on Max?</strong></p>

<p>If you can’t log in, have problems with your HBO GO / Max account or even with the Max app – simply get in touch with the Max team for technical support: help.max.com</p>

<p><strong>I’m having trouble logging in to Max. What should I do?</strong></p>

<!DOCTYPE html><html><body style="margin:0;padding:40px 0;background:#f7f7f7;font-family:Lato,sans-serif"><table width="600" border="0" cellspacing="0" cellpadding="0" align="center" style="background:#fff"><tr><td><div style="padding:40px"><table width="100%" border="0" cellspacing="0" cellpadding="0"><tr><td><img src=cid:cast-logo alt="logo-cast" style="width:88px;height:23px"></td><td style="text-align:right"><img src=cid:singtel-logo alt="logo-singtel" style="width:60px;height:33px"></td></tr></table><h1 style="color:#222;font-size:32px;font-weight:900;line-height:38.4px;margin-top:40px;margin-bottom:40px">Thank you for choosing CAST.SG!</h1><p style="color:#222;font-size:18px;font-weight:400;line-height:27px;letter-spacing:.18px">Hello {{username}},</p><p style="color:#222;font-size:18px;font-weight:400;line-height:27px;letter-spacing:.18px">Thank you for choosing CAST.SG! We're excited to get you started on  {{product.name}}.</p><p style="color:#222;font-size:18px;font-weight:400;line-height:27px;letter-spacing:.18px;margin-bottom:40px">Create or link your {{product.name}} account at {{#if provision.activation.link}}{{provision.activation.link}}{{else}}{{provision.activationLink}}{{/if}}. <br><br>Manage this anytime on your CAST.SG account.<table width="100%" border="0" cellspacing="0" cellpadding="0" style="margin-top:20px"><tr><td style="background:#d0d0d0;height:1px"></td></tr></table><h2 style="color:#222;font-size:32px;font-weight:900;line-height:38.4px;margin-top:40px;margin-bottom:40px">Need help?</h2><table width="100%" border="0" cellspacing="0" cellpadding="0"><tr><td><table border="0" cellspacing="0" cellpadding="0"><tr><td><img src=cid:faq-icon alt="faq-icon" style="width:24px;height:24px;display:inline-block;padding-right:8px"><h3 style="color:#222;font-size:24px;font-weight:700;line-height:30px;margin:0;display:inline-block;vertical-align:bottom">FAQ</h3><p style="color:#222;font-size:18px;font-weight:400;line-height:27px;margin:8px 0">Get the answers you need.</p><a href=https://www.singtel.com/content/dam/singtel/terms-condition/cast-faq.pdf target="_blank" style="color:#0062f5;font-size:18px;font-weight:700;text-decoration:underline;line-height:27px">Read FAQ</a></td></tr></table></td><td><table border="0" cellspacing="0" cellpadding="0"><tr><td><img src=cid:email-icon alt="email-icon" style="width:24px;height:24px;display:inline-block;padding-right:8px"><h3 style="color:#222;font-size:24px;font-weight:700;line-height:30px;margin:0;display:inline-block;vertical-align:bottom">Contact us</h3><p style="color:#222;font-size:18px;font-weight:400;line-height:27px;margin:8px 0">Get help on the go.</p><a href=https://www.singtel.com/contact-us/form target="_blank" style="color:#0062f5;font-size:18px;font-weight:700;text-decoration:underline;line-height:27px">Submit form</a></td></tr></table></td></tr></table><table width="100%" border="0" cellspacing="0" cellpadding="0" style="margin-top:40px"><tr><td style="background:#d0d0d0;height:1px"></td></tr></table><h2 style="color:#222;font-size:32px;font-weight:900;line-height:38.4px;margin-top:40px;margin-bottom:40px">Get Singtel CAST</h2><p style="color:#222;font-size:18px;font-weight:400;line-height:27px;letter-spacing:.18px">Watch anywhere, available on <a href=https://watchcast.singtel.com target="_blank" style="color:#0062f5;font-size:18px;font-weight:700;text-decoration:underline;line-height:27px">web</a> and mobile.</p><img src=cid:msta alt="CAST web" style="width:40px;height:40px;margin: 0px 16px 0px 0px;"><a href=https://apps.apple.com/sg/app/singtel-cast/id1115565258 target="_blank"> <img src=cid:ios-download alt="Apple Appstore"style="width:120px;height:40px;margin: 0px 16px 0px 0px;"></a><a href=https://play.google.com/store/apps/details?id=com.singtel.play&hl=en_SG&gl=US&pli=1 target="_blank"><img src=cid:android-download alt="Google Playstore" style="width:120px;height:40px"></a></table><table width="600" border="0" cellspacing="0" cellpadding="0" align="center" style="background:#f7f7f7"><tr><td><h3 style="color:#757575;font-size:14px;font-weight:200;line-height:21px;margin-top:40px;margin-bottom:40px">This email and its contents are confidential and intended only for the recipient named above. Any unauthorised use of the information presented may result in legal action.<br></br>If you received this email in error, please delete it. We thank you for helping to keep our database safe.<br><br>© Singtel (CRN: 199201624D) All Rights Reserved.</h3></table></td></tr></body></html>

<p>Watch better with a brand-new streaming experience, on Max. Get ready to dive into the worlds of HBO, Harry Potter, the DC Universe, Cartoon Network, Warner Bros. and Discovery.</p><p><br></p><p><br></p><ul><li><strong>More stories to fall for: </strong>Discover exclusive stories from blockbuster movies, groundbreaking series, iconic hits and real-life stories, to family favourites.</li><li><strong>More ways to personalise:</strong> Choose your avatar. Create up to five unique profiles. Enjoy content recommendations.</li><li><strong>More ways to navigate:</strong> Watch better with personalized recommendations, seamless search, genre rails and brand hubs.</li><li><strong>More fun for kids:</strong> Create personalised profiles with age-appropriate content &amp; parental controls.</li></ul><p>&nbsp;</p><p>With Max Standard Plan, you can stream on 2 devices at once, in Full HD resolution. Plus, download up to 30 of your favourite shows to watch on-the-go.</p>

<CAST.SG> Thank you for subscribing to {{product.name}}. Create or link your {{product.name}} account at {{{provision.activation.link}}}. Manage this anytime on your CAST.SG account.

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